Case Studies

Mehak Rohra, Data Platform Engineer, demonstrates FREENOW's Slack + OpenMetadata integration for seamless communication across data teams for their mobility and transportation service. *The Challenges:* * Missed critical notifications about data changes and deprecations to stakeholders * Managing dependencies across 400 schemas and 300+ data pipelines * Difficulty coordinating updates across 17,000 tabular assets *OpenMetadata Solutions:* * Centralized communication hub for consistent messaging for changes * Automated lineage-based impact analysis for cascade notifications * Custom Slack announcement bot integrated with OpenMetadata APIs *Key Highlights:* * Single announcement automatically reaches 300+ downstream assets * Integrated across 4,000+ reports and dashboards * Enhanced coordination across decentralized domain teams *Results:* FREENOW created an intelligent communication system ensuring no stakeholder misses critical data updates, improving coordination efficiency and consistency across domains. *About FREENOW:* European ride-hailing and multi-mobility platform with 150K+ drivers providing sustainable transport solutions. Website: https://getcollate.io/ X: https://x.com/collatedata LinkedIn: https://www.linkedin.com/company/collateinc Try OpenMetadata instantly in our product sandbox with demo data: https://sandbox.open-metadata.org/ *HASHTAGS* #OpenMetadata #DataMesh #FREENOW #SlackIntegration #DataGovernance #CustomerSuccess

The data platform & governance team at Carrefour Brazil shares how OpenMetadata transformed data at Brazil's largest grocery retailer. *The Challenges:* * Lack of data lineage across retail operations, ownership for business models * Missing data owners, catalog, and knowledge documentation * Poor cross-team collaboration and data discovery *OpenMetadata Solutions:* * Developed Bronze, Silver, and Gold data quality seals system * Custom data quality tests with JIRA integration for issue tracking * Built a glossary with 300+ business terms, clear data domains, and ownership structure *Key Highlights:* * Scaled from 0 to 500+ active users across the organization * Cataloged 1,000+ data assets with proper documentation * "Datathon" hackathon to drive organization-wide adoption *Results:* Established robust governance and quality foundation for enabling better decision-making, with a roadmap for further observability and integrations. *About Carrefour:* Global retailer and Brazil's largest grocery chain since 1975, with 130K employees across 1,180+ locations serving 6M+ people every month Website: https://getcollate.io/ X: https://x.com/collatedata LinkedIn: https://www.linkedin.com/company/collateinc Try OpenMetadata instantly in our product sandbox with demo data: https://sandbox.open-metadata.org/ *HASHTAGS* #OpenMetadata #DataGovernance #Carrefour #Retail #DataCatalog #CustomerSuccess

Analytics Engineering Manager Erica Bertan from Loggi shares how OpenMetadata transformed data governance for Brazil's logistics company, delivering 300K+ daily packages across all 27 federal states *The Challenges:* * Teams asking 4-5 people to find data owners, reporting inconsistencies * 10,000 Redshift tables without defined ownership * 18,000 Looker dashboards with duplicate metrics *OpenMetadata Solutions:* * Clear data ownership across 500+ DBT models * Data lineage for impact analysis for updates and end-of-life * Data quality alerts & monitoring, with streamlined incident response *Key Highlights:* * Deleted 16,000 outdated Looker dashboards (18K → 2K) * Removed 7,000 unused Redshift tables * Recovered $2,000 in monthly cloud spend *Results:* Streamlined and organized data governance, enabling efficient scaling while reducing costs. *About Loggi:* Brazilian unicorn logistics company solving delivery complexity across Brazil's geography. Website: https://getcollate.io/ X: https://x.com/collatedata LinkedIn: https://www.linkedin.com/company/collateinc Try OpenMetadata instantly in our product sandbox with demo data: https://sandbox.open-metadata.org/ *HASHTAGS* #OpenMetadata #DataGovernance #Loggi #CostSavings #DataQuality #CustomerSuccess

Sr Data Engineers Anas El Mhamdi and Antoine Balliet from Gorgias share how OpenMetadata transformed their AI-powered customer experience platform serving 275M shoppers with 1B+ conversations worldwide. *The Challenges:* * Managing 1,400+ DBT models across teams and projects * Complex lineage and dependencies becoming unreadable * Team doubled in size, creating data tracking complexity *OpenMetadata Solutions:* * Highly scalable data lineage visualization * Superior performance vs competitors * Built custom data discovery Slack bot on the open APIs *Key Highlights:* * 45,000 entities cataloged * 5 petabytes daily data processing * Superior experience vs DataHub *Results:* Gorgias efficiently manages a massive data infrastructure supporting 100M+ daily records, enabling focus on customer experiences. *About Gorgias:* AI-powered customer experience platform automating conversations for e-commerce. Website: https://getcollate.io/ X: https://x.com/collatedata LinkedIn: https://www.linkedin.com/company/collateinc Try OpenMetadata instantly in our product sandbox with demo data: https://sandbox.open-metadata.org/ *HASHTAGS* #OpenMetadata #DataGovernance #Gorgias #AIAutomation #DataLineage #CustomerSuccess