Comptia network + part 100
3 years ago
7
In this video, I discuss
Troubleshooting Steps
Step 1: Identify the Problem
Gather Information by Questioning Users
Duplicate the Problem, If Possible
Determine If Anything Has Changed
Has anything changed since the last time you could do this?
Were any error messages displayed?
Are other people experiencing this problem?
Is the problem always the same?
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