The critical chain focuses attention on managing the buffer activity

Benchmarking targeting method 21.3 Business Process Reengineering 1. Definition of Business Process Reengineering Generally speaking, business processes are divided into three categories: management processes, operational processes and support processes. Management process: refers to the process generated by the overall objectives and business strategies of the enterprise; operation process: directly related to meeting the needs of external customers; support process: to ensure the smooth implementation of the operation process, in terms of capital, manpower, equipment management information and information system support of various activities.