Grow Your Small Business The RIGHT WAY (Full Podcast)

This is the full podcast of our fantastic interview with Susan Goebel about scaling your small business! If you're into 2+ hour content this show is for you!

Today we’re talking to Susan Goebel of Scaling Management Consulting Group Inc! We’re diving head first into business growth and specifically how to scale it. When do you NEED a COO? What is a COO? What comes after that? Join us today to get all of your growth questions answered!

Scaling Management Consulting Group Inc
www.scalingresources.com
https://www.youtube.com/c/ScalingForSuccess

Why you need to hire a COO and when to do it: https://youtu.be/EyyFsUew2v0
What is the role of a COO: https://youtu.be/-0Dot-q9Cao
What is the role of a Director of Operations: https://youtu.be/RBzJWetP6B8

The difference between a COO, Operations Manager and Business Manager: https://youtu.be/Xe2Ead1yxbc
The 1 Thing Rocket Fuel doesn't tell you about finding your Visionary/Integrator match: https://youtu.be/e3v22nJL_ag
Simple Monthly KPIs to Track: https://youtu.be/fTxayPRUZ5Q
A bonus welcome for your YOU with lesson's on Quarterly Planning and the Cost of Mis-Hire and a few others: www.scalingresources.com/welcome

0:00 - Introduction
1:48 - What’s happening in Susans world?
5:00 - Learning about generational shifts in business
11:00 - The crucial step when you hit $200k in business
19:00 - Did Scott plan his coaching company correctly?
24:40 - How do you know when you need a COO, scale business?
32:00 - Are we hitting the sweet spot?
35:00 - Who is the visionary, and who is the integrator?
44:00 - Nickel And Dimed to $1k - $5k’ed
53:00 - Fixing things that don’t work
1:00:00 - Tips for working with people in different generations?
1:10:00 - What do you charge your clients? What is your business model?
1:15:00 - How do you source employees (COO’s) for your business?
1:26:00 - What is your entry level tier for clients?
1:33:00 - How do you know you have an “A” Team?
1:36:35 - Is there a benefit to scaling during a recession?
1:43:30 - What does operating cash flow mean?
1:45:55 - How often do you have to check egos?
1:51:00 - Closing thoughts

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Quickly- I'm Scott Groves - Husband, Father, Loan Officer, Coach, Author, Podcaster, and Recent Blue Belt in Brazilian Jiu-Jitsu.

This podcast is paid for and brought to you by.... by me, Scott Groves :-)

Because I think these kind of long form conversations are valuable, I pay for 100% of the production of this show out of my pocket. This channel is FAR from monetization and because of the subject matter, may never be monetized.

I am a Mortgage Loan Officer & Loan Officer Coach in real life. It's the money that I earn, from helping home-buyers and home-owners obtain home-loans, that pays for this show. If you, your friends, or your family are looking for a home loan from an honest Loan Officer, please contact me at [email protected]

I can do the loan for you (our team is licensed in 8 states) - OR - I can refer you to an amazing loan officer in the state where you're searching. ON WITH THE SHOW!!!

New Full Episodes are released every THURSDAY at 10:00am and clips are released frequently throughout the week. SO MAKE SURE YOU SUBSCRIBE!!!

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