Taylor Swift Says Ticketmaster Fiasco is ‘Excruciating’

Taylor Swift is furious. The singer is breaking her silence after legions of her fans were denied a chance to buy tickets for her upcoming Eras tour. Swift posted on Instagram: "It's excruciating for me to just watch mistakes happen with no recourse." She says the real problem is Ticketmaster, which announced it was canceling public ticket sales due to "insufficient inventory" after a record-breaking pre-sale.