Respect My Time and I’ll Respect Yours What Happens When You Make the Plumber Wait 20 Minutes

Owning a plumbing and HVAC contracting business involves meeting new clients, discussing installation options and preparing estimates and proposals for their approval - and hopefully acceptance. However, what happens when you arrive and the new client makes you wait 20 minutes? Respect my time and I'll respect yours. What happens when you make the plumber wait 20 minutes? WWYD?

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