Handling Difficult Conversations

There's never a good time for a difficult conversation. Sometimes it feels like the easiest thing to do is to back down. Some people rely on this and intimidate and interrogate to get their own way. In this live stream I'll be discussing the art of having a difficult conversation, being assertive without being aggressive and using active listening. Hope to see you then.

The book I mentioned during the livestream is:
‘How to Stand Up for Yourself’ Paul Hauck