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Amazon tricked its Prime customers and slowed their efforts to unsubscribe FTC says
A new lawsuit filed by the Federal Trade Commission (FTC) against Amazon (AMZN) accuses the e-commerce behemoth of deceiving customers into signing up for Prime subscriptions and obstructing their attempts to cancel, marking another instance of US authorities cracking down on major American tech companies.
The lawsuit comes after a two-year investigation into Amazon’s tactics to acquire and retain Prime subscriptions, Yahoo Finance reported.
Prime membership currently costs $139 per year or $14.99 per month, offering benefits like free shipping and additional services.
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