It's Not What You Say, It's How You Say It #shorts #chrisvoss #communication

Tone of voice is critical as it can heavily influence the meaning and impact of what we say, says Chris Voss, CEO of the Black Swan Group LTD. It refers to the way we express ourselves through the pitch, volume, and pace of our speech.

#futureofwork #leadership #toneofvoice

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Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com