3 years ago

How do you manage difficult patients? How can you manage disgruntled patients? If you're a medical professional, watch this video for some tips!
💥Difficult Patients [Full Guide] ➜ ➜ ➜ https://bit.ly/2BRO7c4

When encountering a patient who is being "difficult," the first thing you need to do is take a deep breath. The patient is most likely experiencing a lot of stress or anxiety and simply just taking it out on you. It’s important to remain calm, no matter how difficult the situation may be.

➡️ 1. Empathize With the Patient
It’s important to remember that they’re going through a tough time, and most likely, they’re just taking their frustrations out on you because you’re the closest person to them.

➡️ 2. Let the Patient Tell Their Story
Sometimes, all a patient wants is to be heard. In many cases, they just need to vent and let everything out. If you can, let them tell their story without interruption. Just listen to what they have to say and try to understand where they’re coming from.

➡️ 3. Stay Calm, Cool, and Collected
This one is easier said than done. But it’s important to try and remain calm during difficult situations such as this. If you let the patient see that they’re getting to you, it’ll only make the situation worse. They’ll know that they have the upper hand, and they’ll continue to act out.

➡️ 4. Don’t Take it Personally
When a patient is taking out their frustrations on you, it actually doesn’t mean that they don’t like you as a person. Their issue is likely not about you but about the situation that they’re in.

➡️ 5. Connect With the Patient
If you can establish a connection with the patient, it’ll be easier to understand where they’re coming from and what they’re going through. And after they begin acting out, it will be much easier to disarm the situation if you’ve already established a connection.

➡️ 6. Never Argue
Agitated patients may attempt to maneuver you into an argument. While you are entitled to your own opinion, it is imperative that you do not engage in a heated argument with the patient. This will only escalate the situation and make it more difficult to manage.

➡️ 7. Set Boundaries
You always want to do your best to help patients in need, but you must do so within a set of boundaries. Never let a patient push you around. Sometimes patients will ask for things just to see if they can actually get away with it.

➡️ 8. Keep Stress to a Minimum
If you’re dealing with stress and personal issues while on the job, it’ll be a lot more difficult to sympathize with patients who are giving you a hard time.

➡️ 9. Control Your Body Language
Your body language says a lot, even if you’re not saying anything at all. Non-verbal communication is a very powerful tool. That’s why it’s important to be aware of your body language when you’re interacting with patients. Patients can pick up on even the smallest of cues.

➡️ 10. Ask for Help
If you’re having a difficult time managing a patient, don’t be afraid to ask for help. There’s no shame in admitting that you need assistance. In fact, it’s actually a sign of strength.

💥Difficult Patients [Full Guide] ➜ ➜ ➜ https://bit.ly/2BRO7c4

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🚑MEDICAL DISCLAIMER
This content is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Please consult with a physician with any questions that you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you watch in this video. We strive for 100% accuracy, but errors may occur, and medications, protocols, and treatment methods may change over time.

💡AFFILIATE DISCLAIMER
This description contains affiliate links. If you decide to purchase a product through one of them, we receive a small commission at no cost to you.

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⏰TIMESTAMPS
0:00 - Intro
1:03 - Empathize With the Patient
1:24 - Let the Patient Tell Their Story
1:48 - Stay Calm, Cool, and Collected
2:17 - Don’t Take it Personally
2:35 - Connect With the Patient
2:59 - Never Argue
3:30 - Set Boundaries
4:00 - Keep Stress to a Minimum
4:32 - Control Your Body Language
5:10 - Ask for Help