Purism ghosts Librem 5 customer, lies about refund policy - AVOID!

https://news.ycombinator.com/item?id=30761886

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Timestamps:
00:00 - Intro
00:59 - The cutest kitten in the world
01:07 - How Purism customer got screwed
01:35 - After waiting for 3 years, he asks for a refund
01:55 - He has to wait for the device to ship Q1 of 2023 to get a refund?
02:05 - This is a scam
03:00 - Q2 2023 comes around, Purism says they created a ticket for a refund
03:08 - Customer has not received a refund
03:39 - Q3 2023 comes around, NO REFUND!
03:50 - Purism reverses stance and says no refund for you
04:55 - Never buy from this company
05:18 - These devices are not as secure as they claim