I Found Out Why Customer Service SUCKS | The Class Room ft. Ethan Is Online

You see it in every viral clip of people raging at retail workers. Our system is set up to create mutual antagonism between working class people. Corporations deliberately pit consumers against low-wage workers, and faceless executives stay shielded like mob bosses.

We were inspired to make this video after we read a great article from Adam Johnson, and were thrilled to work with him here. Check out his piece here: https://thecolumn.substack.com/p/southwest-airlines-christmas-meltdown
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