Service issues in northern Kentucky solved after residents came forward

A Villa Hills grandmother said the only way she could have a phone conversation was if she went outside on her deck, and the issue was so routine designated a "talking chair" — positioned in the one spot she can maintain a signal. It didn't take long for Duras to discover some of her neighbors were dealing with the same issues. She said while she was outside on the phone, she noticed they were too. Now, the problem is fixed after Verizon came out to investigate what was causing the service breakdown.