Mastering Success Through Exceptional Customer Service

In this video, Josh York emphasizes the importance of exceptional customer service for achieving success.
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Josh stresses the need to promptly engage with clients, whether through calls, emails, or social media and highlights the positive impact of a professional and energetic approach. He also contrasts his proactive attitude with instances where potential collaborators failed to follow up, underscoring the disconnect between their words and actions. Josh concludes by urging viewers to prioritize customer service, be fast and responsive, maintain professionalism, and infuse interactions with a genuine personality. Viewers are encouraged to support the channel by liking, sharing, and leaving reviews to spread these valuable insights.

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0:00: Introduction and Welcome
0:41: Missed Opportunities and Lack of Responsiveness
2:00: The Significance of Being Obsessed with Customer Service
3:57: Answering Calls Promptly and Professionally
4:55: The Power of Personality, Confidence, and Being Fast to Respond
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WHO IS JOSH YORK?
Josh York is an American entrepreneur and the founder & CEO of GYMGUYZ, a fast growing, fitness franchise. GYMGUYZ is #1 in Home Personal Training, providing convenient, customized and creative workouts at a setting that works best for each client. Headquartered in Plainview, New York, GYMGUYZ operates over 250 franchised locations in 30 states and 3 countries. In 2008, York started GYMGUYZ in the dining room of his parent’s home with a laptop, and a vision. The demand for in Home Personal Training was growing, and so was GYMGUYZ. In 2014, York received approval to franchise the GYMGUYZ brand , with the first franchise opening that year in Westchester County, NY and the first international location opened in Canada in 2017. York has said his vision is his guarantee and often can be heard saying “In 15 years we will be the largest fitness brand in the world. The chance of that not happening, you will have a better probability of seeing elephants fly”!
York lives on Long Island with his wife Stacy and two young sons and enjoys spending his free time with his family, playing ice hockey or working out. York is the author of the bestselling book, FUEL, WHAT IT TAKES TO SURVIVE AS AN ENTREPRENEUR, selling 8000 copies in 2 months.
York is a true entrepreneur driven by passion, no stranger to risk, and a leader who knows the value of building a strong culture with a commitment to being the best.
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Connect with Josh York:

Website : https://joshyorkgg.com/

Instagram : https://www.instagram.com/joshyorkgg/

#CustomerServiceExcellence #SuccessMindset #ElevateYourBusiness