Ep#356 Nick Schrock: Scaling with Purpose: An Approach to Customer-Centric Growth

The Growth and Scaling Podcast with Todd Westra

Embark on a thrilling logistics journey with Nick Schrock, the mastermind behind Valoroo! 🚀 Specializing in Philippine logistics, Valoroo leads the charge in Customer-Centric Growth with its expertise in truck tracking and appointment finesse.

Navigating the intricacies of the industry, Nick exposes the challenges faced by truckers, while Valoroo orchestrates the logistical symphony via strategic outsourcing—introducing Scaling with Purpose!

In the startup grind, Nick spills funding stories, urging for smart spending and friendly payments. He warns against cheap talent, advocating for a bit more investment in top-notch personnel, crafting a symphony of Customer-Centric Growth. Dive deep with Episode 356 for the full scoop!

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Ways to connect with Nick Schrock:
Website: http://www.valoroo.com/
Personal LinkedIn: https://www.linkedin.com/in/nick-schrock/
Company LinkedIn: https://www.linkedin.com/company/valoroo/
Company Facebook: https://www.facebook.com/valoroo

What’s in this podcast episode?
00:40 Who is our guest, and what is his business
01:21 What prompted the creation of Valoroo, and how does it tackle communication and coordination challenges in the freight industry
02:54 What measures has Valoroo implemented to maintain high quality and value in their service
04:35 How they've been able to grow and scale their business
05:39 How does he determine the allocation of resources across different divisions and skill sets to address various aspects of the challenges he's tackling
08:03 What was the key factor that allowed him to discover his company's area of expertise and achieve such significant growth
09:44 How much of their growth has come from adding more value to the existing client base, as opposed to new client acquisition
10:35 captainscouncil.com
12:52 How does he prioritize driving value for current customers and overall, given the data-driven nature of his approach, especially considering the importance of client retention and problem-solving in his staffing company
15:56 What is the very common mistake in their industry
17:49 What specific issues did they manage to avoid
20:19 How did he initially message his company's services to attract clients who recognized their need for help
22:02 Someone in his circle that he wanted to give a shoutout
23:56 His advice to people trying to grow and scale their business

I highly suggest you watch this entire exchange between Nick Schrock and ⭐️Todd Westra 📈

If you're looking for tips and strategies to grow and scale your business, this episode is for you!

Full episode details here: https://links.thegaspodcast.com/356

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