Managing 911 Chaos During an Active Shooter

Mallory is a 911 professional and was managing an emergency communications center when the unthinkable happened. The center was flooded with 911 calls of an active shooter in a large public space. Not only did the center's team have to manage the onslaught o initial calls, they had remain hyper--focused on the rescuing officers' actions, and coordinate the chaotic aftermath.

Whether you're a 911 dispatcher, someone who responds to these calls in the field, or a civilian who wants a peek behind a heroic curtain- this is the episode for you.

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