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Warning! It may be time to fire your clients!
Is it time to say goodbye to some of your clients? In this video, Kimberly Ferguson discusses the 3-question process she uses to decide if it's time for a client to move on.
As a business owner, it's important to maintain a positive and mutually beneficial relationship with your clients. However, sometimes it's necessary to let go of clients who are no longer a good fit. And no matter how much vetting you do in the beginning, we all end up with bad clients every now and again. We'll discuss the warning signs to look out for and how to handle the situation respectfully. Don't let difficult clients hold back your business growth!
Timestamps
00:00 Welcome
01:10 Criteria to decide whether it's time to fire a client
01:39 #1 - How much are they paying you?
03:29 #1b - How good are they about paying you?
04:00 #2 - What jobs do you do for them?
05:00 #3 - Do you actually like them and enjoy working with them?
07:59 Encouragement if you DO need to help a client move on
⭐Our clients think we do a great job ⭐
Testimonials: https://www.google.com/search?q=emerald+expectations+accounting&oq=emerald+expectations+accounting
✅Work with us: https://emeraldexpectations.com/schedule
Let's connect
👉Follow me on Facebook: https://www.facebook.com/EmeraldExpectations
👉Follow me on Instagram: https://www.instagram.com/emeraldexpectations/
👉Follow me on LinkedIn: https://www.linkedin.com/company/emeraldexpectations/
💡Resources to get you going
Set Up a Limited Liability Company LLC: https://thelegalpreneur.com/product/limited-liability-company-llc-filings/ref/81/?campaign=emerald
Run Payroll for Your Company: https://gusto.com/?referral_token=kimberly4538&utm_source=inapp
About us. Kimberly Ferguson is the face behind Emerald Expectations Accounting. She has a Bachelors Degree in Business Management, a Masters Degree in Accountancy, and is an Enrolled Agent with the IRS. She is also a Certified CFO through the CFO Project.
Founded on the principles of Integrity, Respect and Excellent Customer Care, Kimberly started her company because she hated the way she saw her clients being treated while working at another accounting firm. She wanted to serve small business owners in a way that actually made a difference in their lives.
-- DISCLAIMER – Kimberly Ferguson, Emerald Expectations Accounting LLC and related parties do NOT provide tax, legal, or accounting advice. This content has been prepared for information purposes ONLY and is not intended to provide and should not be relied on for tax, legal, or accounting advice. Viewing this video does NOT create an accountant-client relationship with Kimberly Ferguson or Emerald Expectations Accounting. You should consult your own tax, legal, and accounting advisors for professional advice.
#smallbusiness #smallbusinessowner #finance #financetips #outsourcedaccounting #cfo
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