Fair Work Ombudsman Rejects Responsibility for Enterprise Agreement Validity

I enquired about the number of requests for assistance that had been sent to the Fair Work Ombudsman (FWO) and was informed that none had been received during that week, attributing this to potential delays in processing. They mentioned that their preferred method for addressing issues is via phone calls and stated they wouldn't be establishing any new methods for submitting materials that exceed the current 1000 character limit.
Furthermore, the FWO made it clear that they wouldn't be accepting responsibility for the validity of any enterprise agreement approved by the Fair Work Commission.