Efficient Property Management

Mark Sharp, Vice President of Facilities at NOAH Property Management, led the company's shift to a centralized model, improving property management efficiency. This approach, though challenging, allowed specialized teams to handle tasks like HVAC, plumbing, and electrical work, balancing workloads and enhancing performance across properties in upstate South Carolina.

The model's flexibility helped attract top talent through competitive pay and diverse skills. Resident satisfaction increased with swift, accurate issue resolution, guided by Mark's principle: "If you don't have time to do it right, when will you have time to do it again?" This commitment to quality has been key to their success.