Master These Negotiation Skills or Lose Every Argument

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Communication is crucial for correctional officers to effectively interact with inmates, colleagues, supervisors, and visitors.

Decision-making skills are essential for addressing problems and making quick decisions in various situations.

Negotiation skills are important for resolving conflicts between inmates while enforcing rules and discipline.

Responsiveness and quick thinking are necessary in challenging situations to maintain control and safety.

Self-discipline is vital for correctional officers to remain professional and handle disrespectful behavior appropriately.

Adherence to dress codes and conduct demonstrates professionalism and respect for the job.

Integrity is essential for correctional officers to make confident decisions and maintain a positive image.

Knowledge of the law, regulations, and agency policies is crucial for correctional officers to perform their duties within guidelines.
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The Need for Knowledge
The Significance of Integrity