Tech Up or Fall Behind: Multifamily Maintenance

The Multifamily Facilities Leadership Council recently discussed the role of technology and AI in multifamily maintenance.

Key topics included the shift from paper-based to digital systems and the cautious adoption of AI for handling maintenance requests. Sean, a former operator and current tech CEO, shared insights on building a platform focused on technician efficiency and data integrity.

The group emphasized using AI to support, not replace, human expertise, advocating for a gradual approach to digital transformation in property management.