Transforming Conflict into Opportunity

In this conversation, Kat Newport, a conflict educator and coach, shares her journey into conflict management, emphasizing the importance of understanding personal responsibility, emotional intelligence, and the dynamics of generational perspectives in the workplace. She discusses common mistakes individuals encounter in conflict situations and the significance of empathy and trust in effective leadership. Kat also highlights the evolving nature of conflict resolution and the necessity for a culture that promotes healthy communication and relationships.