Boundarylessness and the Value Chain

This video shows that to maximize profitability and competitiveness, companies must transition away from traditional bureaucratic structures and adopt a boundaryless organization. The document defines the boundaryless organization as one that eliminates internal barriers between departments and external barriers between the company and its suppliers and customers. The author contends that the traditional bureaucratic form of organization, with its focus on task specialization and hierarchy, fosters dysfunctional behaviors like slow cycle times, turf wars, and suboptimal goals. In contrast, a boundaryless organization promotes integration, where teams work together toward a shared vision, focusing on customer value and sharing knowledge to drive continuous improvement. The author suggests that by embracing a systems thinking approach, organizations can foster collaboration, break down silos, and achieve team learning, which is the foundation of organizational learning.

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