266- Resilience and Innovation on the Tech Frontier

Imagine the future of business where AI isn't just a tool but a game-changer for decision-making and customer interaction. That's exactly what Benjamin Bohman, the Chief Technology Officer of the soon-to-be Genova Solutions, dives into with us. Benjamin shares his unique and inspiring journey from life on a farm to leading in tech innovation, emphasizing how business outcomes should guide technological advancements. Together, we explore how AI can transform industries, much like it did for programming and customer service, and why businesses must evolve to avoid the fate of giants like Blockbuster.

Benjamin's story is a testament to resilience and adaptability. Starting his career without formal education, he rose to lead an IT department by age 22. After a layoff from Comcast, he navigated the fields of cybersecurity and AI, all while pursuing higher education in psychology. His journey highlights the importance of leveraging personal experiences to find success in dynamic markets. We discuss AI's potential to bridge gaps in data management and the need to address biases both in human and AI interactions, bringing a fresh perspective to customer service.

Throughout the episode, we tackle the shiny allure of AI and the risks of jumping on trends without preparation. Benjamin cautions against superficial applications and stresses the importance of readiness before adopting AI solutions. By considering the psychological elements in business and AI, he advocates for thoughtful integration of technology that enriches decision-making and user experiences. This episode is not just an exploration of AI's role in business evolution but a call to entrepreneurs to embrace meaningful change and harness technology's full potential.

Follow Benjamin at ...

His website (Just note that his website will go through a major rebranding and change)

https://www.stratishield.ai/

LinkedIn

https://www.linkedin.com/in/benbohman/

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