Zoho AI Director Discusses Data Privacy Challenges, Enterprise AI Adoption, & the Future of Software

Watch this exclusive VMblog Expert Interview Series episode, as we sit down with Ram Ramamoorthy, Director of AI Research at Zoho, to explore the critical intersection of artificial intelligence, data privacy, and enterprise software as we head into 2025.

Ram provides unique insights from Zoho's perspective as a traditionally-run, profitable company that has been developing AI solutions for over 12 years. He discusses how the proliferation of large language models (LLMs) is creating new challenges for data privacy and security, particularly as businesses become increasingly digital.

Key highlights from the interview include:
* How AI-powered threats like sophisticated phishing and deepfakes are impacting businesses and individuals
* Zoho's innovative approach to AI implementation, using a combination of small, medium, and large language models to maintain privacy and security
* The importance of organizational boundaries and privacy controls in enterprise AI systems
* Which business units (particularly sales, marketing, and finance) will see the biggest AI impact in 2025
* Why AI is transitioning from a competitive advantage to a fundamental requirement for software solutions

Ram emphasizes that while AI won't completely replace jobs, it will enhance human productivity by automating redundant tasks. He predicts 2025 will be a pivotal year for AI deployment in production environments, marking the beginning of a new era where AI capabilities become a standard expectation for both consumer and business applications.

As a profitable company since 1996 with zero external funding, Zoho offers a unique perspective on building sustainable AI solutions while maintaining strong privacy standards and security measures for their enterprise customers.

Visit their website to learn more: https://www.zoho.com/