The New One Minute Manager by Ken Blanchard and Spencer Johnson | Summary

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"The New One Minute Manager" by Ken Blanchard and Spencer Johnson is a revised and updated version of the classic book "The One Minute Manager." It presents a concise and practical approach to effective leadership and management.

The book follows a young man who is in search of an effective manager, and through his encounters with different managers, he learns key principles of the One Minute Manager's approach. The authors emphasize three primary techniques that contribute to successful management:

One Minute Goals: The One Minute Manager sets clear and specific goals for their employees, focusing on what needs to be accomplished. They encourage employees to write down their goals and review them regularly. The authors emphasize the importance of simplicity, ensuring that goals are brief, memorable, and measurable.
One Minute Praising: The One Minute Manager actively seeks opportunities to catch employees doing something right and provides immediate and specific praise. They make sure to deliver the praise as soon as possible and be sincere and genuine in their feedback. The authors emphasize the power of positive reinforcement and its impact on motivation and performance.
One Minute Re-Directs: When an employee makes a mistake or deviates from expectations, the One Minute Manager addresses the issue promptly but in a constructive manner. They redirect the behavior by providing clear feedback and discussing the impact of the mistake. The focus is on addressing the behavior, not criticizing the person, and helping the employee learn from the experience.
The authors highlight the importance of building positive relationships based on trust, open communication, and mutual respect. They stress that effective managers balance the needs of the organization and the individuals they manage.

"The New One Minute Manager" is written in a concise and easy-to-understand format, with a storytelling approach that makes it accessible to a wide audience. The book offers practical strategies that can be implemented immediately, making it a valuable resource for both new and experienced managers seeking to enhance their leadership skills and create a positive work environment.