How To Create Call Summaries In Retell AI

How To Create Call Summaries In Retell AI

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This video demonstrates how to create custom functions in Retail AI to perform specialized tasks like collecting payments over the phone, transferring leads, or sending real-time messages during calls. It guides viewers through setting up agents, integrating APIs (e.g., via Make.com), and defining parameters like timeouts and JSON schemas. The tutorial emphasizes the importance of crafting human-like dialogues for error-proof interactions and showcases features like calendar integrations and cost-saving voicemail settings. The video concludes with advice on testing and refining AI agents for optimal performance and offers consultation services for further support.