Clear Communication: Stop The Confusion In Your Organization With Rich Layton

Tom Dardick and Rich Layton discuss the concept of 'the cost of confusion' in organizations, emphasizing the importance of effective communication, understanding interpersonal conflicts, and managing cultural differences. They also highlight the need for leaders to be present, honest, and courageous, and for clients to genuinely want transformation. Lastly, they share their personal experiences and missions, with a commitment to continuous learning and improvement, and potential collaborations in the future.