How SDVerse Improved Buyer-Seller Communication with CometChat

Website Link Below:
https://try.cometchat.com/4h5qpk36kld2

Learn how SDVerse, a leading B2B marketplace for automotive software, enhanced user engagement and communication by integrating CometChat. Initially, buyers and sellers relied on external tools for negotiations—causing platform leakage and reducing retention. By adopting CometChat, SDVerse introduced real-time messaging, file sharing, and secure, end-to-end encrypted conversations, keeping all communications within the platform.

This video dives into how SDVerse, with support from Roland Berger and Spryker, successfully implemented CometChat to facilitate complex negotiations and technical discussions—boosting retention and providing a seamless, interactive marketplace experience.

If you're building a marketplace or B2B platform, this case study offers valuable insights into how in-app communication can transform user retention and operational efficiency.

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