What a CIA Officer Can Teach Us about Communication, Influence, and Deception with Jeffrey Sanow

We’re all somewhat familiar with our three-letter agencies but rarely, if ever, do we consider what some of the most intelligent people on the planet can teach us about communication, influence, and deception.

But my guest is keenly aware of all three and how to implement powerful strategies to build trust, develop credibility, and get people to do what you want. His name is Jeffrey Sanow and he spent years as a Senior Intelligence Office with the CIA. Today, we talk about what the CIA looks for in its officers and assets, how to empower people to fail the right way, removing barriers to communication, the balance between compliance and rebelliousness, and the hard and soft skills of getting people to follow you.

SHOW HIGHLIGHTS
00:00 – The Importance of Communication Skills
02:00 – Why We Struggle with Listening
05:20 – The “Reloader” Problem in Conversations
09:15 – How to Interrupt Effectively in a Conversation
12:30 – The Role of Ego in Active Listening
18:00 – Lessons from CIA Training on Communication
21:40 – What It’s Like to Be a CIA Operations Officer
27:45 – Leadership Lessons from Intelligence Work
32:30 – Why Writing Skills Are Critical in Any Career
39:00 – Encouraging Innovation and Thinking Outside the Box
44:20 – How Intelligence Officers Recruit Spies
50:10 – The Psychology Behind Why People Share Secrets
56:30 – Applying CIA-Level Awareness to Everyday Life
1:00:45 – Jeffrey’s Book and Global Experiences

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