The Human Side of Tech: Unpacking AI-Driven Transformation and Cultural Alignment with Glen Stoffel

In this episode of the Heartbeat podcast, hosted by Mike Sommer, Glen Stoffel, Chief Strategy Officer at Moonnox and co-founder of Camp4, delves into AI-driven transformation and the irreplaceable human elements in tech leadership. The discussion centers on professional services in tech, generative AI's role in boosting productivity, and the necessity of cultural alignment and human interaction in the digital era. Glen shares his journey from early cloud consulting with Bluewolf to pioneering AI solutions at Moonnox, emphasizing the balance between technological innovation and maintaining clarity of strategy and culture. The episode also covers the shift to remote work, the evolving needs for collaboration, and the skills crucial for future leaders in technology.

**🎧 Whether you're rethinking your CRM stack or exploring AI in Salesforce, this is a must-watch for modern tech leaders.**

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00:00 Introduction to Heartbeat Podcast
00:28 Guest Introduction: Glenn Stofel
00:56 Glenn's Journey and Early Career
01:36 Insights on Company Culture and Strategy
02:26 Generative AI and Business Strategy
05:38 Fundamentals of Digital Transformation
07:36 Trends in IT Consulting and Professional Services
09:40 The Role of Generative AI in Consulting
19:52 Importance of Culture and Remote Work
27:27 Future of Education and Training
30:55 Advice for Young Leaders
32:29 Conclusion and Final Thoughts