How SAMA Educational Transformed Student & Parent Feedback with SurveySparrow

Website Link Below:
https://join.surveysparrow.com/fpnr1w6oxjjk

Discover how SAMA Educational Co., a leading academic institution in Kuwait, revolutionized its feedback system across multiple campuses using SurveySparrow. Faced with challenges like multilingual needs, customized branding, and managing diverse campuses, SAMA found the perfect solution with SurveySparrow’s powerful experience management platform.

With multilingual surveys, multi-channel distribution, and an integrated ticketing system, SAMA dramatically increased survey participation, improved CSAT and NPS scores, and built a culture of continuous improvement. From streamlining feedback management to empowering data-driven decision-making, this case study reveals how the right survey platform can drive measurable results in education.

📌 Highlights:

Bilingual (Arabic & English) surveys for broader reach

Survey cloning and branding for multi-campus consistency

Ticketing system to resolve issues in real-time

Custom analytics driving smarter academic decisions

This is a must-watch for anyone in education, CX, or school administration looking to improve satisfaction scores, streamline operations, and create personalized learning experiences.

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