How medneo Achieved 4X Patient Feedback Response Rates with SurveySparrow

Website Link Below:
https://join.surveysparrow.com/fpnr1w6oxjjk

See how medneo, a leading diagnostic imaging provider in the UK, revolutionized their patient feedback system by switching from outdated paper surveys to SurveySparrow’s digital solution. With a mission to deliver outstanding patient care, medneo needed real-time insights to improve services—and they found their answer in a seamless QR code-based feedback system.

Using SurveySparrow, medneo achieved a 4X increase in response rates, improved patient satisfaction, and drastically cut down the administrative load on radiographers. This success story is a shining example of how healthcare providers can upgrade their patient experience while remaining compliant with GDPR and UK data protection laws.

💡 Key Highlights:

6.5% response rate with QR code feedback (up from 1.5-2%)

100% anonymous and GDPR-compliant surveys

60% open-text response rate for deeper insights

Instant dashboard reporting for quality improvements

Also used for employee feedback post-training sessions

Perfect for anyone in healthcare, patient experience, quality assurance, or medical tech, this case study shows what’s possible with the right feedback platform.

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