24 Years Later: What I’d Tell Every New Service Manager

What does it really take to grow into an effective service manager in multifamily?
After 24 years in the industry, Daniel Fuston shares the lessons every new tech should hear before stepping into leadership.

This episode breaks down the real-world mindset shift from technician to service supervisor, the challenges of learning on the job, and why communication and mentoring are just as important as technical skills.

If you're moving into leadership or want to build a stronger maintenance team, don’t miss this conversation packed with stories, strategies, and actionable advice for becoming a top-performing service manager.

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Special thanks to our sponsors:
💧 KAIROS Water Detection: https://www.kairoswater.io
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