How Clutter’s People Team Improved HR Efficiency by 25% with Hiver

Website Link Below:
https://try.hiverhq.com/qpc8yj2kl707

Clutter, the fast-growing moving and storage provider, transformed how its People Team manages high volumes of HR emails — using Hiver, a Gmail-based shared inbox solution. In this video, Brennan Hicks, People Operations Project Manager at Clutter, shares how switching from a traditional Gmail inbox to Hiver helped streamline workflows, improve accountability, and boost response speed by 25%.

Clutter’s People Team supports employees with onboarding, terminations, leaves, and more — but email overload and lack of visibility were causing email collisions and delayed responses. Hiver offered the perfect solution by enabling email assignment, shared drafts, templates, and automated tagging — all within Gmail.

✨ Highlights from this success story:

✅ 25% improvement in team efficiency

✅ 25 hours saved each month

✅ No more duplicate replies or missed emails

✅ Instant email assignment and easy reassignment

✅ Shared drafts and templates for faster replies

With Hiver, the Clutter team manages communication better, faster, and without ever leaving Gmail.

If you're an HR, People Ops, or admin team struggling with email overload, this video is a must-watch.

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