Are Hotel Managers Being Replaced by AI?

Are hotel managers becoming obsolete in the age of AI?

This episode dives into the rise of Algorithmic Management (AM) in the hospitality industry—where software schedules your staff, assigns housekeeping, and decides who does what, when. Sound efficient? Maybe. But also dehumanizing?

Based on a new study from the University of Surrey and Oxford Brookes University, we explore:

What algorithmic management actually does in hotels

Why managers are shifting from "controllers" to "coaches"

And what it means for the future of hospitality jobs

👀 Watch as we break down what’s real, what’s hype, and what hotel managers must do to survive the AI revolution.

💬 Drop your thoughts in the comments: Would you trust a hotel run entirely by AI?

Article:

TechXplore - https://techxplore.com/news/2025-05-hotel-obsolete-age-ai.html

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