What about we discuss this topic: Why Your Small Business Should Start Using Robots Today? with Jesica Chavez

Automation and robotics are critical to an modern business, but why should small businesses make the investment? Robotics have come a long way in the past decade. Affordability is making it easier for companies to compete. Today, Jessica Chavez will share why you need to be making the investment.

About Jesica: As a leader, my responsibility is to oversee the overall customer satisfaction of the company. This role involves strategizing and implementing processes that improve customer interactions and experiences across all touchpoints. My goal is to create a department and various strategies to help us understand customer needs and expectations, analyze feedback, and coordinate with different departments to ensure a cohesive and positive customer journey. I am working on monitoring and improving the performance metrics, leading customer experience teams, and staying abreast of market trends to drive improvements in service quality, customer retention, and brand loyalty for our different products.