What’s New in Freshdesk 2025: AI-Powered Support & Smarter Automation

2 months ago
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Website Link Below:
https://affiliatepartner.freshdesk.com/xlfjyjjirewj

🔥 Explore Freshdesk's most powerful updates of 2025!
This video highlights the newest Freshdesk product enhancements that are shaping the future of customer support. Whether you're a support leader, agent, or admin, these updates will streamline workflows and elevate the service experience.

🧠 What’s inside:

AI-powered Reply Suggester (Beta): Resolve tickets faster with auto-suggested answers from your knowledge base

Freddy AI Copilot Admin Access: More control over users and roles

Versioning in CSAT: Maintain data integrity and track survey performance over time

Enhanced Contact & Company Management: Merge records, manage emails, and navigate with a revamped UI

Improved Notifications: Get real-time updates on web & mobile, so no ticket gets missed

MS Teams Integration: Threaded ticket updates inside Microsoft Teams with quick setup

Tone Enhancer & UI Improvements: Better agent experience, smarter responses

💡 With Freshdesk 2025, you get faster resolutions, smarter automation, and next-gen AI tools to enhance customer service at scale.

🔧 Perfect for: Support teams, IT admins, customer experience leaders, and businesses looking to modernize their helpdesk with AI and automation.

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