Top Support Teams Are Winning with AI—Here’s What They’re Doing Differently

Website Link Below:
https://affiliatepartner.freshdesk.com/xlfjyjjirewj

Customer service is evolving fast—and the top-performing teams in 2025 all share one thing: AI-powered simplicity and speed. In this video, Freshworks reveals insights from its 2025 Customer Service Benchmark Report, showing how CX leaders are resolving tickets 60x faster using intuitive AI tools. You'll discover the three tiers of performance (Trendsetters, Performers, Aspirants), learn what separates the best from the rest, and hear why AI copilots and messaging channels are the key to transforming support. Featuring expert commentary from Jenny Petersen, Venki Subramanian, and Shep Hyken, this report-driven video breaks down why customer expectations for speed and personalization are forcing a new standard—and how smart businesses are using AI to deliver faster, better service at scale.

#CustomerExperience #AIinSupport #FreshworksAI #CXTrends2025