AKTiVe Introduction

AKTiVe Program: Driving a Positive Culture at Tampa General Hospital
Opening
Welcome to Tampa General Hospital—where we are proud to lead a cultural evolution grounded in four powerful values: Authenticity, Kindness, Transparency, and Vulnerability. These values form the foundation of our AKTiVe program, a movement that is transforming how we work, connect, and care.
What is AKTiVe?
The AKTiVe model is more than a framework—it’s a mindset. Created by our CEO, John Couris, AKTiVe represents our commitment to building a healthy, supportive, and collaborative culture across the entire TGH system. It’s how we ensure that every team member, regardless of role, feels empowered to contribute meaningfully to our mission.
Why Culture Matters
At TGH, we believe that culture is everything. It shapes how we treat each other, how we care for our patients, and how we grow as professionals. A strong culture is not just a “nice to have”—it’s a strategic advantage. That’s why we’ve been nationally recognized by Forbes and Newsweek as one of the best workplaces in the country.
The Vision Behind AKTiVe
Our vision is simple yet powerful:
To enhance excellence and collaboration by equipping every team member with the tools to deliver superior patient care while fostering a healthier organizational culture.
As a member of the TGH family, you are not just part of this vision—you are a champion of it.
What Makes Up a Healthy Culture?
Culture is how we interact, communicate, and support one another. It’s shaped by:
- Our values and beliefs
- Norms and expectations
- Communication styles
- Symbols and rituals
- Leadership behaviors
- Employee engagement
When these elements are aligned, we see:
- Higher team satisfaction
- Better retention and recruitment
- Stronger collaboration
- Greater adaptability
- Deeper trust
- Enhanced well-being
The Four Pillars of AKTiVe
Let’s break down the four core values that define AKTiVe:
1. Authenticity
Being genuine, consistent, and self-aware. Authenticity builds trust, fosters open communication, and supports psychological safety.
2. Kindness
Kindness is always the answer. It’s about empathy, respect, and generosity. It improves outcomes and reduces stress—for both patients and staff.
3. Transparency
Being open and honest in communication. Transparency builds credibility and strengthens relationships across teams.
4. Vulnerability
Having the courage to be open, to ask for help, and to admit mistakes. Vulnerability is the gateway to connection, learning, and growth.
Living AKTiVe at TGH
Whether you’re in a clinical, administrative, or support role, AKTiVe is how we show up—for each other and for our patients. It’s how we create a workplace where everyone feels seen, heard, and valued.
As you begin or continue your journey at TGH, remember:
You are not just an employee—you are a culture carrier.
Practice AKTiVe. Lead with heart.
And help us shape the future of healthcare, one authentic act at a time.