Lessons from the Danaher Business System Office I - Do You Have a Purpose?

Many Lean transformations commence without understanding why, and the communications to employees are poor or nonexistent. Mark DeLuzio talks about this failure mode and why it is essential to answer the question, “What’s in it for me?”
[00:01:05] Why most business systems are just slide decks with no real value

[00:04:55] The Five Ps that define a real Lean business system

[00:06:58] The question every exec team must answer before starting Lean

[00:08:13] The Lean Trilogy: Why employees, customers, and shareholders all must win

[00:10:00] No layoffs for Lean improvements—non-negotiable if you want buy-in

[00:17:35] Why your employees’ goals matter more than your KPIs

[00:21:00] The Honda lesson: 100% quality isn’t enough without mindset

[00:26:45] What shareholders really want—and it's not just ROI

[00:29:45] Honda’s employee-first model and why it works

[00:35:40] The biggest failure mode in Lean transformations