Why Tough Love Can Save You Money

One in three employees estimate their inability to speak up in a crucial moment has cost their organization at least $25,000*.

Leaders often think courage means being kind. But in reality, courage means saying the hard thing — even when it’s uncomfortable.
Tough love isn’t about being harsh. It’s about honesty. It’s about saving your team (and your business) time, money, and energy by cutting through avoidance and getting to what really matters.
In this clip, Sharon Parmar, Chief Heart Officer at Humanity Works Consultancy, shares why tough love is a leadership superpower that drives growth, resilience, and performance.

---------------------------------------BIO---------------------
Sharon Parmar is the Chief Heart Officer and founder of Humanity Works Consultancy, an award-winning leadership and culture firm that helps organisations deliver high performance in a human-centred way.

A former senior leader in FTSE 100 and Fortune 500 companies, Sharon has led global transformation programmes, delivered million-pound growth targets, and navigated disruption at the highest levels of business. In 2014, after surviving a life-threatening illness, she redirected her career to focus on the human side of leadership — pioneering her proprietary Resilience 2.0 system.

Her approach blends mindset, skillset, and toolset shifts to help leaders and teams move beyond “coping” with change to actually growing stronger through it. Clients call her their Chief Heart Officer because she combines commercial acumen with a rare ability to create connection, clarity, and courage in the moments that matter most.

Through keynotes, enterprise training, and team coaching, Sharon equips organisations to:

Build resilience that drives measurable performance outcomes

Turn tough conversations into opportunities for growth

Scale high-impact leadership across teams and cultures

Create workplaces where courage and compassion accelerate results

Sharon is a certified Positive Psychology coach, an ethnic minority business owner, and has been recognised as one of the 100 Female Entrepreneurs to Watch by The Daily Telegraph and NatWest Bank. She also holds NED roles focused on culture, team performance, and transformation.

Whether she’s delivering a keynote to hundreds or working closely with executive teams, Sharon’s message is simple but powerful: tough love, courage, and human intelligence aren’t “soft” — they’re the real drivers of growth, innovation, and resilience in a world of constant change.

👉 Learn more at: www.humanityworksconsultancy.com

#Leadership #Courage #ToughLove #Resilience #BusinessGrowth #ROI #TeamPerformance #AdaptiveLeadership #Clarity #Resilience20 #chiefheartofficer
*https://cruciallearning.com/press/costly-conversations-how-lack-of-communication-is-costing-organizations-thousands-in-revenue/