E-Governance (Electronic Governance)

E-Governance (Electronic Governance) refers to the use of digital technologies — such as the Internet, mobile devices, and data systems — by governments to deliver public services, enhance transparency, and strengthen citizen participation. It represents a major shift from traditional, paper-based administration to efficient, technology-driven governance.

In this video, we explore what E-Governance really means, how it works, and why it’s becoming the backbone of modern public administration. You’ll learn about its four main types:

G2C (Government to Citizen) – Online services like ID applications, e-tax, and digital payments.

G2B (Government to Business) – Simplifying regulations, licensing, and trade systems.

G2G (Government to Government) – Inter-departmental communication and data sharing.

G2E (Government to Employee) – E-training, payroll, and HR systems.

We’ll also examine global examples such as India’s Digital India initiative, Estonia’s e-Residency program, and the UAE’s Smart Government strategy — all showing how E-Governance enhances efficiency, accountability, and accessibility.

By the end of this video, you’ll understand how E-Governance is reshaping democracy, promoting transparency, and empowering citizens through technology.