31 Years with Just Cats Veterinary Clinic | Buying Local S3E51

In this episode of the Buying Local Podcast, host Mike Nelson chats with Dr. Susan Sikule from Just Cats Veterinary Clinic about 31 years in business, the clinic’s recent move to Mechanicville, and how feline medicine has evolved over the decades. They discuss advancements in veterinary technology, new treatments like cold laser therapy and oral diabetes medication, and what it takes to run a successful local business for over three decades. Susan also shares lessons learned as a business owner, from building the right team to adapting through change, and gives listeners a glimpse into the future of her cat-only practice.

Connect with Just Cats Veterinary Clinic at www.justcatsvet.com or by calling (518) 348-9595.

00:00 Welcome and introduction
01:00 Susan introduces Just Cats and the move to Mechanicville
02:00 How the new space improved the client and cat experience
03:00 Advances in feline medicine and practice changes
04:30 The impact of AI and digital tools in veterinary care
06:00 Cold laser therapy: how it works and helps cats
08:00 Origins of the technology and crossover from human medicine
09:00 New diabetes treatments for cats
11:00 How to monitor feline diabetes at home
13:00 Symptoms owners should watch for
14:00 Operating multiple clinic locations
15:00 The business owner journey over 31 years
17:00 Lessons learned about leadership and hiring
18:30 Working with business coaches and accountants
20:00 Changing employer-employee dynamics post-COVID
22:00 Rebranding and embracing the “Just Cats” identity
24:00 The importance of long-term employees and team culture
26:00 Embracing new technology in veterinary medicine
27:00 Taking new patients and what’s next for Just Cats
28:00 Closing thoughts and where to find Just Cats