Stephen Sakach: Servant’s‑Heart Business Builds Profit with Purpose

“Every week I ask our team: how can we systematise kindness so it doesn’t slip through the cracks?”

Have you ever felt like business is just a game of numbers, targets, and transactions—and wondered whether something deeper is possible? On this episode of Doing Business With a Servant’s Heart, we dive into a conversation that flips the usual script.
Today’s guest began in the trenches of marketing and systems yet discovered that true success isn’t measured solely by revenue but by resonance, relationships and the ripple effect of care. We meet them at a pivotal moment when they realised that building love into scalable business systems—not just random acts—was the missing lever in their company. You’ll hear the moment of decision, the smell of fresh ideas in the room, the nervous clarity of choosing purpose over the next easy sale. Then you’ll witness how they translated that into real business growth, happier teams, higher retention and deeper impact.
As you listen you’ll recognise your own possibility: you don’t have to choose profit or people. You can build both—when you lead with a servant’s heart.
Get ready to walk away with three actionable tools you can use in your business tomorrow: how to audit your systems by “What is the loving thing to do?”, how to reward kindness as a KPI, and how to use AI as a co‑creator to enhance empathy rather than replace it.
If you’ve ever wondered how to pay your bills and change the culture, this chat is your invitation in.
P.S. Today, pick one interaction—customer or team—and ask: “What is the loving thing I can do here?” Even a small gesture begins a new ripple.

Guest Bio
Stephen Sakach is a marketing veteran turned purpose‑driven founder who has built systems that infuse compassion into every touchpoint of business. Beginning with data and funnels, they walked into a realisation that lasting growth grows out of people—not just processes—and pivoted to lead a company where love is the management language and kindness is rewarded. They hold an award for “Applied Gratitude in the Workplace,” and today help other leaders ask the question: What is the loving thing to do here? When they aren’t advising clients, you’ll find them brainstorming with their team over tacos and strategic possibility.
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