Customer Service and AI Integration with John Roy

Premium products deserve premium support. Dawson Knives uses AI to handle repetitive tasks and after-hours questions—so humans can focus on what matters most: innovation and craftsmanship. It’s not AI replacing people; it’s AI empowering them. When technology and talent work together, everyone wins.

#AI #CustomerExperience #SmartAutomation #Craftsmanship #FutureOfBusiness

🎥 Watch the full interview at www.brighteon.com/channels/hrreport