Name: How to be a Good Customer - Don't Attempt the Lingo
Uploaded: 2021-06-01T00:13:02+00:00
Duration: 7 min 8 s
Description: If you work at a company with an IT department, you're likely familiar with dealing with "the help desk" in one way or another. I have taught, coached, and managed IT workers on how to handle customer

4 years ago

jargon lingo business customer customer service information technology IT help desk service desk

If you work at a company with an IT department, you're likely familiar with dealing with "the help desk" in one way or another. I have taught, coached, and managed IT workers on how to handle customers for years, but another thing I like to do is teach customers - and end users - how best to interact with your IT department and what you can do to NOT drive your IT people crazy.

-------------------------------
|communicate |relate |innovate |create

|connect linkedin.com/company/zhem
facebook.com/communiZate
-------------------------------

#customerservice #customer #technology #business #process #leadership #jargon

Loading comments...