What Happens when Cigars Daily Screws Up Your Order?

Today, there are few things more irritating than ordering something online and getting the wrong package... or not getting the package at all. And it's all that much more frustrating when it happens with an order that was expensive and you're really looking forward to - like your cigar orders! Here's a look inside the Cigars Daily HQ to see how we handle our own mistakes in shipping.

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