Customer Service: Focus on what you CAN do

Throughout my years of leading customer service teams, I've picked up many tips and tricks I've passed along. I often hear people in customer service telling customers what they "can't" do for one reason or another. Instead of telling customers what you can't do, try focusing on what you can do. This one shift in focus will instantly improve your customer interactions.

-------------------------------
|communicate |relate |innovate |create

|connect linkedin.com/company/zhem
facebook.com/communiZate
-------------------------------

#customerservice #customersupport #support #helpdesk #leadership #management #business #career

music credit: StreamBeats -- www.streambeats.com