Can you get a refund for a faulty product?

Can you have your money back for a faulty product? 💸

The answer is YES, but not always.

Under EU rules, if goods you bought anywhere in the EU turn out to be faulty or do not look or work as advertised, the seller must repair or replace them free of charge or give you a price reduction or even a full refund.

But attention: You can usually only ask for a partial or full refund when it is not possible to repair or replace the product.

The good news is that in the EU, you have free of charge, 2-years guarantee for all products.

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